Terms of Service

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We try to minimize "rules and policies" around here. As a reservation-based business, however, we need a few iron-clad Cancellation Policies to help clarify obligations and responsibilities when client plans occasionally go awry. Here are the vital guidelines

Rentals
A $10 deposit, per rental item, is required for all gear reservations. This deposit is paid at the time of booking and is non-refundable.   ​​If you decide to cancel your reservation, you will receive store credit, good for 5 years from the time of booking.

Shuttles     
If you decide to cancel your reservation, you will receive store credit, good for 5 years from the time of booking.
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Trips & Courses
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If you decide to cancel your trip, you will be given store credit towards rental equipment or another guided trip, good for 5 years from the time of booking.​ Weather conditions do not permit clients to cancel trips unless ZAC determines conditions make the trip unsafe, at which point we will reschedule or offer a full refund.