Terms of Service
Rentals & Shuttles
We schedule reservations so that you can be guaranteed proper service.
Full payment is charged at the time of booking. Cancellations made 14+ days in advance are subject to a full refund. Cancellations made 24 hours- 14 days prior are subject to a store credit. Cancellations made by Zion Adventures® due to weather are subject to a full refund.
There may be times we do not recommend renting equipment or taking a shuttle due to probable weather or impassable road conditions. If a guest chooses to attempt to hike and takes equipment, there is no refund. If a guest boards a shuttle and the road is impassable, we can only offer up to a 50% refund.
Guided Trips & Courses
Full payment is due at the time of booking. If cancelling, 95% refund 21+ days prior to trip date. Within 21 days of trip date, trips are non-refundable.
We schedule reservations so that you can be guaranteed proper service.
Full payment is charged at the time of booking. Cancellations made 14+ days in advance are subject to a full refund. Cancellations made 24 hours- 14 days prior are subject to a store credit. Cancellations made by Zion Adventures® due to weather are subject to a full refund.
There may be times we do not recommend renting equipment or taking a shuttle due to probable weather or impassable road conditions. If a guest chooses to attempt to hike and takes equipment, there is no refund. If a guest boards a shuttle and the road is impassable, we can only offer up to a 50% refund.
Guided Trips & Courses
Full payment is due at the time of booking. If cancelling, 95% refund 21+ days prior to trip date. Within 21 days of trip date, trips are non-refundable.
