Guided Service Director

Our Guided Services Directorworks on the front lines and behind the scenes to ensure ZAC guided trips and courses lead the industry. We seek a strong, disciplined, independent, and visionary leader who is excited to undertake the challenge of coordinating logistics, equipment, training, and communications for our guiding division.

• Manage a Guide Staff of 14 guides (staff varies seasonally)
• Organize Guide Staff Meetings and Topics
• Organize Training curriculum for perennial and new guides and coordinate the delivery of it, e.g. annual March training and subsequent monthly trainings
• Work with each guide to establish personal growth / improvement plan for guiding
• Manage Guide Work Schedule and event calendar
• Work with Guide Gear Manager to maintain high level of gear availability and repair
• Work with Vehicle Manager to minimize down-time when vehicles need repair
• Manage Public/Private Land Access Permits for 12 agencies (BLM, NFS, NPS, and Private)
• Manage Public relations with clients, support staff, and guides
• Guide seasonally 2-4 days/week as schedule, seniority, and time allows or needs
• Educate Outfitting, Shuttling, and Overland Staff about trip/guide updates and changes
• Maintain product salience
• Build new products, expand guide terrain, innovate curricular skills and pedagogy
• Support Guide Staff through their development
• Maintain Standards of training, education, and performance within the guide staff
• Update and evolve Guide progression

• Minimum two year commitment preferred
• Strong Team Leader and player
• High level of Social Grace
• Industrious and able to work unsupervised on most projects
• Extremely detail-oriented
• Great interpersonal skills, able to get along with everyone
• Able to turn high stress environments into fun, learning experiences
• Canyoneering ACA Skills through ACA Level 2
• Climbing Skills through AMGA SPI, or PCGI SPG

• Year-round employment with extended vacations allowances in off-season (Dec. 1 through February)
• Work with the top canyoneering guides in the United states
• Pay commensurate with experience, $15-20/hour, 25-30 hours per week AND per diem guided trips seasonally, 2-4 days per week, 45 weeks per year.
• $2500 medical reimbursement toward health care deductibles which can increase each year by percentage of pay based on tenure
• 2 weeks paid winter leave (Dec.-Feb), based on average semi-monthly earnings
• Up to 4 weeks of unpaid leave each year.
• An exciting, dynamic work environment
• Freedom and opportunity to alter, change, and inspire new ideas
• Live in the foothills of Zion National Park year round

Application Deadline: January 23, 2012 for positions starting March 1, 2012 and after